FAQ’s


What is your address?


We are located at 677 Commerce St, Suite 104, Thornwood, NY 10594


What are your store hours?


During the week, we are generally here 8AM-5PM baking and preparing orders. If you are looking to come by for a consultation, please call ahead as we may already have an appointment or may be out on local delivery. 


Do you have items for walk in purchase?


We are a custom order bakeshop. We do not have items on hand for purchase.

 Follow us on Facebook and/or Instagram for updates on items for walk in purchase during the holidays!


How far in advance should I place my order?


We generally book 4 weeks in advance. Please keep in mind that during peak season (May/June, Sept-Dec) we may book out up to 6 weeks in advance.


Do you offer cake tastings? 


We do offer cake tastings for Wedding Cakes. We do not offer cake tastings for non wedding events at this time.


What forms of payment do you accept?


We accept Cash, Check or Venmo.


Do you require a deposit?


A 50% deposit is required to hold the date. The remaining balance is due two weeks prior to your event date. 

Your spot is not secured until we receive the deposit.


What is your order modification/cancellation policy?

Cancellations can be made up until two weeks prior to your event. After that time your deposit will not be refunded. 

Modifications including change of design or flavor may be made up until two weeks prior.


Do you deliver and what is the fee?


We do offer delivery. The delivery fee is based on the distance traveled. The delivery schedule is made 

one week prior. Once the delivery schedule is set you may add delivery to your order but it is based 

on availability and can not be guaranteed.


Do you ship your cakes, cookies and cake pops?


We do not ship our products at this time.